| Abstract |
This guidance has been written for managers, engineers and others, such as supervisors, team leaders and health and safety personnel, who are: responsible for, or involved in, the management of maintenance within their organisation; and who are concerned with the performance of people undertaking maintenance activities. This guidance is designed to be used in organisations of all sizes, and should particularly benefit small and medium-sized enterprises (SMEs) whose in-house resources may be limited. It also provides practical advice and tools for improving the quality and maintenance activities through the reduction of human error. Contents: Foreward; Introduction; Maintenance risks; Human performance in maintenance; Assessment method; Maintenance management issues. Includes examples of an incident review; Workforce questionnaire; Ranking priority issues and a worked example of an incident review. |
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