| Abstract |
Provides guidance for retailers and their staff on how the problems and causes of violence might be tackled. Aimed at all staff in the retail sector such as senior managers, shop owners, managers and employees. Contents: Violence - what is violence? who is at risk? what causes it? Policy - developing a policy statement, consulting staff, reporting procedures; Prevention - training, networking; Support - post incident support, victim support, police liaison and court procedures. |
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